Monday - Friday: 8:30am - 5:00pm, and Saturday by appointment only

Neighbourhood Dispute Resolution & Community Mediation Services

Neighbour dispute resolution and community mediation services enable the involved parties to work together to reach a mutual agreement regarding the dispute at hand. This allows everyone involved to return to life as normal and begin enjoying spending time again in their community or at home.

What is Community & Neighbourhood Dispute Mediation?

Unresolved disagreements between neighbours or a community may have serious ramifications that go beyond the conflict itself. It is therefore imperative to reach a resolution as soon as possible. 

Specifically, community and neighbour dispute resolution involves the mediator acting as an independent and impartial third party who guides the neighbours or community members in dispute, through an informal but structured process to identify, explore and resolve the current issues between them.

Mediation for neighbour disputes and community dispute resolution creates a mutually beneficial outcome for all involved parties by avoiding costly and time-consuming court proceedings. It also helps avoid a neighbour feeling compelled to move against their wishes in the event of a dispute.

Support and guidance are provided by the mediator, as well as the facilitation of effective and focused discussion. This process offers parties a judgement-free, conducive and safe space to address their particular concerns and constructively discuss the specific dispute at hand.

Here at AID Resolutions, we believe that everyone has the right to live in a peaceful and harmonious neighbourhood and surrounding community. Thus, we endeavour to help people resolve neighbourhood disputes or disagreements both promptly and effectively, along with providing comprehensive community mediation services. 

As high-density and community-based living continue to grow, disputes between neighbours have also grown proportionately. It is impossible to escape this type of conflict, which makes it particularly upsetting. We often think of home as a sanctuary – a place of comfort, safety and familiarity, so when conflict occurs with a neighbour, our quality of life can be severely compromised. If left unattended, community or neighbour disputes can have serious mental and physical health implications. Additionally, the difficulty with these types of disputes is that they can quickly and very easily become heated and escalate rapidly, to the point where a personal approach like talking things out ‘over the fence’ is no longer a feasible option.

AID Resolutions Neighbour Mediation & Community Dispute Resolution Service

The team at AID Resolutions assists people in resolving neighbourhood disputes as well as providing comprehensive community mediation services. Acting as an impartial mediator, we are there to guide people through a structured dispute resolution process, providing a safe setting for both parties to identify, explore and express both sides of their dispute, outside of the neighbourhood setting. 

We are here to help guide constructive discussion between all involved parties and facilitate a considerate and structured dispute resolution process in a safe and calm setting. Our impartial mediator then assists in providing an environment that allows the parties to have a constructive discussion and come up with their own options and solutions.  

AID Resolutions strives to ensure that all parties feel comfortable and heard throughout the process and helps to reduce any further negative impacts on other household members, residing property or apartment owners or nearby residents, as well as the wider neighbourhood & community.

Common Issues We Provide Mediation Services For

AID Resolutions’ community and neighbour dispute resolution is a practical alternative to the high costs, drawn-out process and complexities of court. We are there to support the parties in discovering solutions to their dispute.

Common issues that we provide mediation services for include:

  • neighbour tree dispute
  • fencing disputes
  • animal and noise issues
  • land & retaining wall dispute
  • common facilities
  • obstructed views
  • accessibility issues
  • parking & construction dispute

AID Resolutions’ community and neighbour dispute resolution is a practical alternative to the high legal expenses, drawn-out process and complexities of court. We are here to help the involved parties discover the most practical solutions to their particular neighbour or community-related dispute. Get in touch with us today to find out more!

Dealing with a Neighbour Dispute?

Mediation is an effective way of helping neighbours settle their disputes and address their issues of concern without having to attend court. The primary goal of mediation is to identify solutions to the problem at hand and help the involved parties reach a suitable collective agreement. 

The dispute resolution process helps the participants gain closure and finality with an end to their dispute so that everyone involved can move on with their lives. 

Our mediation process can help the parties feel valued and empowered to carry out constructive discussions with one another, encourages them to discuss their concerns and ultimately supports them in deciding on a solution that is acceptable to all parties moving forward. 

This service may help mend neighbourly relations in the short & long term, as well as save considerable time and help avoid costly legal fees.

Why Seek Neighbour Dispute Mediation & Community Dispute Resolution Services?

Neighbourhood and community dispute resolution can help resolve numerous issues, including those that concern trees & plants, fencing, retaining walls, animals, common facilities, trespass, privacy, children, noise, parking, views, access and construction. 

If you are trying to resolve community or neighbourhood disputes, mediation can be an extremely valuable tool. Mediation can help resolve even the most complex and long-running conflicts. It is also possible for a dispute to remain unresolved, but the neighbours or community members may have agreed on a path to resolve it, such as seeking further expert advice.

AID Resolutions mediation sessions assist people in reaching an agreeable resolution when they are in dispute and provide numerous benefits for the involved parties. These include being much quicker and more cost-effective compared to the litigation process, it’s carried out in a private setting, is less confronting & intimidating and is a more informal process compared to court.

When parties cannot come to an agreement, they may wish to take legal action. One advantage of mediation is that it can be used in cases where no legal or regulatory remedy is available. Speak to one of our friendly team now to find out how we can assist you in dealing with your dispute.


Community Mediation

Facilitated by an impartial mediator, the community mediation process is a non-adversarial process that aims to negotiate an acceptable resolution for everyone involved. 

Community mediation services can be an effective tool when you are in a situation that needs resolution but you can’t find a suitable way forward with the person or people you are in conflict with.

The community mediation process generally involves addressing a dispute between individuals in the community or an individual and the management of a community organisation such as a body corporate. Our service endeavours to bring the parties together to resolve their current or existing dispute & potentially help mend relations between them. It is a voluntary and confidential process, with the parties controlling the end outcome through constructive dialogue and open communication.

The goal of mediation is to bring people together to identify fair and workable solutions to their problem/s and help those involved in reaching an agreement to settle their community dispute. Mediation provides a forum for constructive discussion, with the mediator encouraging the parties to openly communicate their concerns and decide upon a solution that is acceptable to all parties. This means avoiding time-consuming and costly litigation, whilst also potentially helping mend neighbourly relations.

It is important to note that the mediator does not decide who is right in the matter, nor do they make a ruling or suggest a solution to the dispute. Instead, the disputing parties are supported in their discussions with the aim of resolving their issue/s and restoring their relationships with one another. An agreement reached in mediation be made enforceable by law if all the parties agree. 

Benefits of Neighbour Dispute Mediation and Community Based Mediation

There are many advantages to seeking mediation when it comes to dealing with neighbour disputes and community-related issues. The process provides both parties with the opportunity to resolve their disagreement and issues in a welcoming, open and safe space. 

Here at AID Resolutions, our community mediation and neighbour dispute resolution services can help you avoid the formality and excessive legal costs associated with court proceedings. Our mediation process enables you to be an active participant in the outcomes that impact your future so that you can start focusing on rebuilding your life. It offers many benefits compared to going through the legal system, including;


Quicker Alternative to Court

The community dispute and neighbour mediation process can be completed in a couple of weeks, which is far quicker than going through the legal system and having to attend court.


Informal & Flexible

Mediation is an informal yet structured process whereby the mediator acts as a supportive & neutral presence for both parties. Courts are more formal, intimidating and can be a lot more adversarial in nature.


Gives Parties Control

Mediation allows parties to actively participate in the process of reaching a mutual agreement, giving parties more control over the final outcome.


Confidential & Private

Your neighbour or community dispute mediation process is kept confidential & takes place privately, whereas court proceedings are kept on record.


Cost-Effective Solution

Mediation costs are significantly less than going through the court system and are a more affordable option to pursue.


Promotes Open Communication

Mediation helps promote direct communication between the parties, opening up pathways for solutions and mutual agreement to occur, whereas the court process can be more confronting and combative.

Face-to-Face and Online Neighbourhood Dispute Resolution and Community Mediation Services

At AID Resolutions, we’re here for you every step of the way, offering private and confidential face-to-face community and neighbour mediation services for Gold Coast & Brisbane based clients, as well as convenient telephone and online dispute resolution services nationwide.

We assist all parties involved in reaching amicable and enduring agreements regarding community-based and neighbour-related disputes. Our online mediation service also enables a resolution to be reached in a timely fashion whilst avoiding the need for travel.

AID Resolutions’ online neighbour dispute resolution and community mediation services can be carried out from anywhere in Australia, allowing participants to do so in the comfort of their own homes or at their chosen location.

Contact AID Resolutions
For an obligation-free discussion to explore your needs

At AID Resolutions, we understand you may have some questions about neighbourhood dispute resolution or how to best prepare for the community mediation process. Call us directly or please fill out the details below and we’ll contact you as soon as possible!

Frequently Asked Questions

Ideally, neighbours should attempt to resolve dispute by communicating with each other and determining an amicable solution.

Alternatively, parties should attend a mediation session where an independent mediator will facilitate a discussion between the parties. Litigation should always be a last resort.

Some examples of common neighbour disputes include overhanging trees, needing a new fence, pets, rubbish and access to properties.

Mediation is not legally binding in Australia for neighbourhood disputes.

However, the court may refer the matter to mediation before proceeding further, and if mediation has been attempted and failed, it may reflect unfavourably.